Good afternoon This is certainly my next experience with AA. The exact same time past I went thru precisely the same situation with my baggage.
I traveled pretty just lately on just one of the planes, I've often been pleased having said that, this practical experience left me with the problem, “Why really should I take advantage of this airline?â€. I still left L.A. to fly to Phoenix I was returning dwelling following caring for my sister and necessary to get property immediately mainly because my husband was injured at your house. Ahead of the airplane left there were Pc challenges and when we landed the ramp wouldn’t open we had to be “towed †to another gate. “We did not disembark through the plane until finally the last demand my upcoming flight. I know that there are issues that take place nevertheless the service was Less than criteria. At no time did anyone say we have been sorry, aside from the pilot stated, “Well I don’t understand what to state items occur, I assume sorry will be fantastic.
However seeking to obtain someone to help me with my problem. Have sent a information within the AA site having a response that created no sense. Have identified as and been instructed to deliver the information. I made an effort to response to the information that made no perception And that i obtained an e-mail again stating that the e-mail deal with I responded to just isn't is use.
Stranded in San Diego, CA. Attempted to connect with shopper relations selection, but web page lists exactly the same variety as cargo variety. Is that this in order to avoid telephone calls. Waited over two hours for just a return get in touch with from reservations.
( Continued from remark 191) Additionally, we had to acquire A further working day of our excursion to return towards the airport 3 days later to acquire the vehicle we had reserved. After we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and one of our suitcases seemingly never ever created it onto the plane and was remaining in Aruba. After we boarded our connecting flight to Boston, I used to be checked in and introduced to enter the jetway. Though I used to be heading on to the jetway, I was instructed I required to return and wait around against the wall while some handed me by. I had been advised I needed to “consolidate†my possessions. I had a wallet purse all over my neck in opposition to my entire body that measures three inches by 5 inches. I had been told I needed to consider it off my particular person and area it within a canvass bag I had. Are you presently critical???? On board flight 1783, we had been approached by one of many rudest stewardesses I've ever encountered in my daily life named Sheila. This plane was different from another planes we had been on, and our “additional space†seating evidently would not enable us to put our Get the facts personal objects beneath the seat in front of us.
I happen to be endeavoring to have a response from a person in consumer service, Marjorie Nir, I used to be awarded 2 X $200 voucher though the “Click this link †button only will take me again into the AA Internet site.
I place in a very request previous September to utilize my ticket at a later day. I regretably experienced unexpected emergency gall bladder surgical treatment two times just before my flight. I called promptly to Permit the American Airways know and was advised that they might be no reimbursement, which was high-quality, I just wish to make use of the ticket at a afterwards date. I put my ask for in and I've however not heard anything at all from your Airways.
My American Close friend acquired tickets on my behalf but I have gained no data from you. I haven’t gained any “number†from you — how am I suppose to pick up my ticket at Narita airport?
I would favor to fly this Monday vs Sat but was informed I can be billed a payment. That’s extraordinary , thinking of I are already flying with American for over 6 yrs and would never take into consideration traveling with any person else ever.
The final two periods I have flown on American Airways from BWI to MIA my precheck clearance hasn't proven on my ticket. After i have spoken to customer service I'm dismissed with “It is simply a glitchâ€.
To the returning flight we checked in as well as the workers greeted us and seemed very Expert. Certainly until finally we go to the counter. The young person was incredibly inexperienced. The agent close to him described that we place the incorrect ticket on among our 8 baggage. They two gentlemen couldn't operate it out and mainly instructed us all the things was ok.
Hi my title is larneta And that i flew with American Airways for the first time to carry out a suprise bridal shower for my best friend,but Once i landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad Anything to the suprise bridal shower in These luggage.I couldnt decide why they where in Wisconsin And that i didnt care I just desired them to generally be wherever I had been without delay.So I had to terminate all the things. All her household and his family and friends.I was literally crying inside the airport she didnt even know I used to be there I arrived early just for the suprise.
Just after examining Some testimonials I'm really unhappy AA isn't going to seek the services of new management. I'd an issue with leaving our iPad about the aircraft. When I went back for the gate not a soul would make an effort to return to the airplane and check.
I a short while ago had a flight cancelled by American Airlines and stood in the line for forty five minutes to get rebooked on Yet another flight. I used to be shocked to find out which the gate agents didn't Have got a check out into the obtainable USAIR flights.